Meet Yuhlia: The ultimate guide to use the AI financial assistant inside the Yuh app

Yuhman 5 min read
Account & Security

Ask better questions. Get better anwers.

Our guide is packed with ready-to-use prompts designed to help you gain a better understanding of your spending, investments and financial habits with Yuhlia, Yuh’s AI financial assistant. You’ll also gain a clearer picture of how Yuhlia works, what to bear in mind and how she handles your data.

Prompt playbook: 11 questions to try today

Here are 11 ready-to-use prompts that are designed to help you understand your spending, your investments, and the habits behind them.
The sample answers below give you an idea of the clear, practical advice that Yuhlia can offer on everyday money matters.
Spending & Budgets
Q1 – How much did I spend on groceries this month?
So far this month, you have spent 81.4 CHF on groceries.
 
Q2 – What’s my biggest spending category this year?
It’s bank payments, with a total of 1,284.85 CHF spent so far this year.
Investments & Portfolio
Q3 – What has been the performance of my Apple shares since 2025?
I have retrieved your Apple share trades from 1 January 2025 onwards. You bought approximately 116.91 CHF worth of Apple shares, paying around 0.18 CHF in fees, and you haven’t sold any shares yet. This means that your realised performance (sales minus purchases minus fees) is a loss of approximately 117.09 CHF.
 
Q4 – How much dividend income have I received since opening my Yuh account?
Since then, you have received a total dividend income of 75.33 CHF. This amount includes all dividend payments from your investments, converted to Swiss francs.
 
Q5 – Which investment paid you the most dividends?
The investment that has paid you the most dividends is the Switzerland SMI (iShares SMI). You have received a total of 44.28 CHF in dividends from this investment.
 
Q6 – What has been the performance of the Gold ETF in 2026?
The Gold (Swisscanto Gold) ETF (symbol ZGLD) has performed well in 2026. It started the year at 1’021.2 CHF on 2 January and reached a peak of 1’221.4 CHF on 2 March. Based on the most recent price available (12 March), it is currently trading at 1’192.2 CHF, representing a year-to-date gain of approximately 16.7%.
Account info & Navigation
Q7 – What’s my account number / IBAN?
Unfortunately, I can’t share your IBAN here for security reasons. You can find it in the Yuh app under Account > Account details, or you can reach out to our Customer Care for help.
 
Q8 – How can I open a Pillar 3a account?
You can open a Yuh 3a account directly in the Yuh app in just a few steps: […].
 
Q9 – Where can I find my Yuh Key?
You chose your Yuh Key yourself when you opened your account. It’s a 6-digit code that you use as your main security password. It cannot be seen in the app (for security reasons, it is not stored in a way that allows it to be displayed). If you have forgotten it, the only way to reset it is to call our hotline: […].
 
Q10 – Where can I find my PIN?
You can view your card PIN directly in the Yuh app, so there’s no need to call us. Here’s how: 1. Open the Yuh app. 2. Go to Pay. 3. Tap Card in the top right-hand corner. 4. Under your debit card, tap Show PIN. 5. Enter your Yuh Key (your 6-digit code) to display the PIN. […].
Swissqoin
Q11 – How many Swissqoins have I earned in the past six months?
Since 1 January 2026, you have earned a total of 106 SWQ in rewards from payment transactions (including card and deposit bonuses).
AI disclosure
Yuhlia uses generative artificial intelligence to provide information based on the data available in your Yuh account. While Yuh does its best to ensure the answers she provides are accurate and helpful, they may be incomplete or contain errors. Yuhlia’s answers are for informational purposes only and should not be considered financial, investment, or other professional advice. Always rely on official Yuh information and your own judgement when making financial decisions.