Aaaand there we go: Your card is now ready to use anywhere.
What’s that? You want a plastic card too? Like in the good old times? No problem, Yuh got it! Just follow a few easy steps:
Open your app
Go to Pay>Card (top right of your screen) and select your physical card
Select Activate now and it will be delivered to your doorstep in a few days
When you have that black gem in your hand, head right over to your Yuh app, tap once again on Pay>Card, select the physical card and we’ll tell you what to do.
Keep your card close to you as you’ll need to enter the last four digits of your card number and the expiry date. Insert your Yuh Key to validate the card and you are ready to use it straight away.
Wait, not straight away: Before making its maiden voyage to various POS terminals, you need to activate it by withdrawing cash or checking your balance at an ATM.
What are the fees related to currency exchange?
You already know that we keep our standards high and our fees low. The currency exchange fee is 0.95% for all the currencies available in the app. For currencies not included, the currency exchange fee is 1.5% when using the debit card abroad. Fees are already included in the exchange rate displayed in your Yuh app.
Can I make an international transfer on Yuh?
Whether you are renting a bungalow on the beach or reimbursing a friend abroad, nothing could be easier! With Yuh, you can transfer money in 13 currencies [CHF – USD – EUR – GBP – JPY – AUD – CAD – SEK – HKD – NOK – DKK – AED – SGD] to SEPA* and IBAN countries. All you have to do is enter the bank details of the recipient (BIC and IBAN) and choose the currency. It is as simple as that! Not only that—transfers in euros are free.
*What are the SEPA countries? The Single Euro Payments Area is a pan-European community which aims to make payments in the euro zone as easy and safe as national payments. Here is a list of SEPA countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom and Vatican City.
How are my transactions on the internet protected?
Yuh payment cards support 3-D Secure, the internationally-recognised security standard for online payments by card.
Many online stores offer 3-D Secure, and you will be invited to register your card for this functionality upon your first online payment that requires 3-D Secure.
Once you have registered, you will then receive a code via SMS on your mobile phone to authenticate each online payment supporting 3-D Secure.
Wow, we said “3-D Secure” a lot there, didn’t we? 3-D Secure.
What’s the difference between transaction fees and exchange fees?
First, the short answer: Transaction fees are charged for each transaction you make, whereas exchange fees are charged each time you convert one currency to another. If this makes you gasp in horror, take a breath and read on – there’s good news at the end.
Transaction fees are a charge which banks apply each time they process a transaction. Chargeable either as a percentage of the transaction cost or as a fixed amount, these costs often sneak under your radar without you even realising!
Similarly, exchange fees are a percentage charged by banks when you need to convert one currency into another, such as when you’re abroad or shopping online from outside your home country.
With Yuh, you don’t pay any transaction fees on 13 currencies pre-installed in your account, and our currency exchange rate is only 0.95% … so you can relax and fully concentrate on making the most of your time abroad. See, we told you there was good news.
Why can’t I top up my Binance/Coinbase/Bitpanda account with the Yuh Mastercard anymore?
Due to compliance reasons, the Yuh Mastercard can no longer be used with cryptocurrency providers. Thank you for your understanding.